SOCIAL ARCHITECTURE
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Social Architecture is a facilitation process focused on organizational change through construction of healthy relationships. Many organizations suffer from unhealthy relationships that eventually lead to interpersonal conflict, complaints, dissatisfied employees, unmet job responsibilities, termination, and unsatisfied clients. The combined effects of unhealthy workplace relationships is toxic organizational culture. We use a combination of coaching, consultation, assessment, and workshop facilitation to repair unhealthy workplace relationships.
MANAGING COMPLEX CHANGEIn 2009 Mr. Abdur Razzaq completed a research project through the University of St. Thomas examining the effects of top down organizational change on front-line workers and client services. The research was conducted on a large bureaucratic state agency. The findings were profound and glaring as the organization witnessed the undermining and negative effects of “street level bureaucracy.” His research concluded that when change is not facilitated both individually and collectively within organizations staff resist the process and undermine policy intent ultimately having negative impact on service delivery and organizational outcomes.
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OUR PROCESS
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